Balyasny Asset Management L.P.
Role Overview
Join our Technology Portfolio Manager Support team, dedicated to empowering Portfolio Managers (PMs) and Analysts with world-class technical solutions and timely, hands-on support. As a member of the team, you will have the opportunity to work with, educate users, and become an expert in a variety of Platform and Cloud Services. This business-facing, high-impact role offers exposure to front office, investment workflow, technology, and infrastructure teams within a premier multi-strategy fund. If you are naturally curious and driven by learning new skills, this is the role for you.
Key Responsibilities
Act as the primary point of contact for PMs and Analysts, providing high-touch support, training, and enablement for BAM’s Platform services and infrastructure.
Educate developers and researchers about the platform technology landscape, training on and facilitating the use of AWS, Airflow, Coder, Jenkins, Kubernetes, Terraform, and more to build, test, deploy, run, and observe.
Collaborate with analytics and engineering teams to automate data workflows, improve knowledge bases, and educate users on data-driven best practices.
Connect stakeholders across the firm to identify solutions, champion product enhancements, and share knowledge globally.
Deliver high-quality, proactive incident management and service delivery, ensuring timely resolution of user issues and continuous improvement of support processes.
General Requirements:
Preferred/Bonus: