Functional Analyst

Functional Analyst — Operations/EOD (Americas)

About the Role

Provide operational support for EOD/SOD processing, batch management, and system monitoring for a global Openlink Endur implementation. The Americas pod owns the Global EOD process — this role is critical to ensuring nightly processing completes successfully across all regions.

What You'll Do

• Own and execute the Americas EOD process including pre-checks, batch execution, validation, error handling, and escalation
• Monitor and manage batch jobs via TPM, Services Manager / Workflow Manager
• Investigate and resolve EOD/SOD failures — identify root causes, implement fixes or workarounds, and document resolutions
• Monitor interfaces and data feeds — market data, upstream/downstream integrations, file transfers
• Manage the Americas → APAC shift handoff including posting handoff notes and flagging in-progress issues
• Support APM processing, position validation, and readiness checks
• Maintain and improve operational runbooks and monitoring playbooks
• Configure and manage alerts in Datadog or equivalent monitoring tools
• Support environment management — restarts, cache clearing, log retrieval, health checks

What You Bring

• 2.5+ years

hands-on experience with

Openlink Endur/Findur operations and EOD processing

• Experience with

EOD processing via TPM

in Openlink Endur (Trade Snapshots, Simulations, Accounting processes, etc.)

• Ability to

validate EOD results

• Ability to manage the regional shift handoff
• Deep understanding of

Openlink Endur batch processing

— Services Manager, Workflow Manager, batch dependencies, parallelization

• Experience with

EOD troubleshooting

— simulation failures, pricing errors, batch job failures, data quality issues

• Familiarity with

Openlink Endur server architecture

— database structure, server components, thick client/web interfaces

• Experience with

monitoring and alerting tools

(Datadog, Splunk, or equivalent)

• Ability to work

shift hours

aligned with EOD processing (may include late evening hours)

• Calm under pressure — EOD failures require rapid diagnosis and resolution

Nice to Have

• Experience with Openlink Endur APM (Active Position Manager)
• Knowledge of Openlink Endur interface monitoring and file-based integrations
• Database skills (SQL Server) for investigating data issues
• Experience with Openlink Endur environment management and deployment procedures