Functional Analyst — (Americas)
About the Role
Provide L2/L3 support within a large-scale Openlink Endur implementation. You will be a member of a team responsible for triaging and resolving support issues across the Front, Middle and Back office for the Americas trading desks.
What You'll Do
- Investigate and resolve L2/L3 incidents related to deal capture, trade entry, amendments, trade templates, settlements, invoicing, and confirmation processing.
- Provide support for the following areas (but not limited to):
- Deal capture, pricing and curve management including curve loading, validation, gap handling, and manual overrides
- Deal modelling issues across commodity swaps, futures, options, and physical products
- P&L reporting, position management, and risk metric generation
- Confirmation template management and automated confirmation generation
- Accounting journal entry posting processes
- Settlement matching, reconciliation, and payment processing issues
- Contribute to root cause analysis for recurring issues
- Author and maintain runbooks and knowledge base articles for support procedures
- Support UAT testing, defect tracking, and regression testing
- Support regulatory reporting processes as they relate to Openlink Endur data
What You Bring
hands-on support experience with
Openlink Endur/Findur Front, Middle, Back Office
functionality and commodity trading workflows
- Experience with or demonstrated understanding of at least 2 of the following areas:
- Openlink Endur deal capture
— templates, trade entry screens, and desktop configuration
— curve construction, index setup, Super Indices, gridpoint management
— mark-to-market, realized/unrealized P&L, P&L explain
definitions, scenarios, and result processing
- Settlements, invoicing and confirmation processing
in Openlink Endur — settlement matching, invoice/confirmation generation, payment processing
- Ability to read and understand
JVS scripts
at a functional level (not necessarily write them)
- Strong analytical and troubleshooting skills
Nice to Have
- Knowledge of:
- Crude oil, refined products, and/or freight
trading
in Openlink Endur — ComSwap, ComFut, ComOptFut, physical power, physical commodity instruments.
and multi-index structures
calculations in Openlink Endur — Delta, Greeks, VaR
functionality
- Report Builder
- Regulatory reporting
from an Openlink Endur perspective
(ICE, CME, Platts) and their integration into Openlink Endur