CTRM Subject Matter Expert (SME)

External listing

Fendahl CTRM International

Perth, Western Australia, Australia•ONSITE•PERM•SENIOR•BA

ETRM Role Details

ETRM Packages: Allegro, OpenLink
Commodity Focus: Coal, Metals, Agriculture
Minimum Experience: 10 years

Salary Range

USD 90,000 – 100,000 /yr (est.)

Job Description

About Us

Fendahl Technology is a specialist provider of CTRM (Commodity Trading & Risk Management) software solutions to commodity trading organizations. CTRM software encompasses a range of functions depending on the types of commodities being traded and the individual functional requirements of a particular trading business. Modern CTRM software typically includes the following standard functionality: trade capture and management, physical operations (logistics), financial settlement, risk management, decision support and reporting tools.

A rapidly growing global software company we have a dedicated team of 400+ staff with offices in the Americas, Asia and EMEA, serving an ever-growing global client base across multiple commodity segments. Fendahl offices are located in London, UK; Sterling, USA; Dubai, UAE; Pune and Nagpur, India.

Fendahl’s Fusion CTRM software is leading the next generation of CTRM solutions, setting new standards for ease of use, flexible functionality, end user performance, scalability, reliability, and provides the lowest cost of ownership in the industry. Our customers produce, refine, market, ship and trade globally. They rely on Fendahl’s expertise in these key physical and financial markets: Oil, Petrochemicals, Metals and Mining, Coal, Road Marine Fuels, Biofuels, and Agriculture/Softs.

Due to continuing growth following a number of new projects we are currently looking for several talented individuals to join our rapidly growing software business on full-time basis.

Role Summary

The CTRM Functional SME is the lead functional authority for the Perth-based CTRM program, responsible for shaping and validating the functional solution, guiding configuration and process design, and ensuring the delivered Fusion CTRM solution aligns to trading and operational needs. This role bridges business and delivery teams through workshops, design leadership, testing oversight, and go-live readiness.

Responsibilities

  • Lead functional problem definition and requirements discovery; translate business requirements into functional designs and solution options for Fusion CTRM.
  • Define and validate solution approaches, functional workflows, and feasibility in partnership with technical leads and client stakeholders.
  • Facilitate workshops and client meetings to elicit requirements, validate process maps, and confirm end-to-end designs.
  • Provide functional leadership during build/configuration and enhancements/customizations; ensure fit-for-purpose design and consistent solution patterns.
  • Own functional test strategy and execution oversight (SIT/UAT): test scenarios, business validation, defect triage, and sign-offs.
  • Define operational objectives and output requirements (confirmations, invoices, settlement statements, risk/reporting outputs) and ensure they are met.
  • Develop functional specifications, workflow diagrams, and supporting documentation; improve processes by assessing current practices and designing modifications.
  • Guide data and reporting requirements from a functional perspective; partner with integration/data teams to ensure correct business outcomes.
  • Support training content and delivery for business users; lead go-live readiness from a functional adoption perspective.
  • Contribute to stakeholder relationship building and, where required, support proposals/business development.

Essential skills and expertise

  • 10+ years relevant experience in CTRM functional delivery (commodities trading operations, risk, settlements, logistics), including multiple end-to-end CTRM implementations.
  • Deep functional expertise across at least two of the following:
  • Trade capture & lifecycle management
  • Physical operations / logistics / inventory
  • Pricing, invoicing, settlement & accounting interfaces
  • Risk (market/credit), exposures, P&L, VaR (where applicable)
  • Reporting / decision support o
  • Prior CTRM implementation experience (Fusion CTRM preferred; or Enuit, EKA, Openlink, Allegro, Aspect, etc.).
  • Experience integrating CTRM with upstream/downstream systems (e.g., ERP, ETRM/market data, scheduling, treasury) across multiple commodities.
  • Strong SDLC understanding and ability to collaborate with technical teams; working knowledge of concepts such as SQL and system interfaces.
  • Excellent ability to communicate complex business concepts into clear functional/technical documentation.
  • Proven stakeholder management in multi-geography, cross-functional teams.
  • Bachelor’s degree (MBA preferred) or equivalent experience.
  • Proficiency in business-level English essential.

In return you will work to develop the capabilities of trading and risk platforms, working closely with high performance business teams and industry leading technologists, supported by a well-known technology organisation, which are fast developing a strong reputation in deploying innovative, cloud-based SaaS trading solutions.

Base Location – Perth, WA

Job Types: Full-time, Permanent

Work Location: In person

Salary: $90,000 - $100,000 (AUD)