Company Description
Vitol is an energy and commodities company with revenues of $331 billion in 2024; its primary business is the trading and distribution of energy products globally – it trades over seven million barrels per day of crude oil and products and, at any time, has 250 ships transporting its cargoes.
Vitol’s clients include national oil companies, multinationals, leading industrial companies and utilities. Founded in Rotterdam in 1966, today Vitol serves clients from some 40 offices worldwide and is invested in energy assets globally including 24mM3 of storage, 850kbpd of refining capacity, and 10,000 service stations. To date, we have committed over $2.5 billion of capital to renewable projects and are identifying and developing low-carbon opportunities around the world.
Job Description
The main tasks will be:
- Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, trade booking, ..), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service
- Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team
- Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications
- Operation and problems solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, and tech stakeholders
Qualifications
- Must have: working experience of 3 years in the field of CTRM/ETRM applications with involvement into business applications change management and day-to-day operation and support.
- Bachelors or Master's degree (in a IT related field preferred)
- Excellent communication and presentation skills.
- Good analytical and technical skills (SQL, Oracle DB, basic programming) as well as a good perception of user needs and business processes.
Additional Information
- Team player
- Self-motivated with the ability to prioritize tasks
- Able to work in a high pressure on-call environment with changing priorities
- Proactive and customer focused “make it work” mentality
- Highly responsive, energetic and enthusiastic
- Resourceful and able to think creatively and adapt